Contents

  • 1

    The Mastery of Communication

    • Welcome

      FREE PREVIEW
    • Understanding Communications

    • Video Link: How a Simple Message can go Wrong

    • Knowledge Check 1.1

    • Body Language

    • How We Sound

    • Delivery and Timing

    • The 10 Simple Steps to Effective Communication and Presentation

    • Video Link: Eyebrows

    • Video Link: Storytelling in a Box

    • Video Link: Confidence - Is it all an Illusion?

    • Self Assessment: Assess your Confidence Levels

    • Knowledge Check 1.2

    • Self Assessment: Listening Exercise

    • Effective Listening

    • Knowledge Check 1.3

    • Self Assessment: Communication Style

  • 2

    Planning and Preparation

    • Preparation Strategies (part 1)

    • Video Link: Attention Test - Self Assessment

    • Preparation Strategies (part 2)

    • Paying Attention to Design

    • Tips for Online Delivery

    • Knowledge Check 2.1

  • 3

    Delivering a Presentation with Impact

    • Engagement

    • Knowledge Check 3.1

    • What If It Goes Wrong?

    • Overcoming Nerves

    • Persuasion

    • Video Link: The Science of Persuasion

    • Video Link: How to 'Sell It'

    • Video Link: How It's Done

    • Knowledge Check 3.2

  • 4

    Feedback Survey

    • Please complete survey questions and provide feedback