CPD Certificate of Completion

Upon completion of this eLearning course, you will be awarded a certificate with 3.5 hours CPD. Please note that if you are a member of Engineers Ireland, this event can be recorded as CPD.  You can record this activity in the My CPD section on your profile.

Course curriculum

  • 1

    Welcome

    • Welcome
  • 2

    Introduction

    • Welcome to the course
  • 3

    Module 1: What is Emotional Intelligence And Why it Matters

    • Video - What Is Emotional Intelligence And Why It Matters

    • Self-Assessment Exercise - Understanding Your Emotional Intelligence (EQ)

    • Knowledge Check - What Is Emotional Intelligence?

    • Key Take-Aways - Emotional Intelligence
  • 4

    Module 2: Empathy

    • Video - Empathy

    • YouTube Video - Empathy vs Sympathy (2min30)

    • YouTube Video - Understand Their Story (2 mins)

    • Practice Exercise - Listening With Empathy

    • Knowledge Check - Understanding Empathy

    • Key Take-Aways - Empathy
  • 5

    Module 3: Using a Framework to Develop Your Self-Awareness And Social Skills

    • Video - Using a Framework to Develop Your Self-Awareness And Social Skills

    • Knowledge Check - Using DISC Framework (Part 1)

    • Knowledge Check - Using DISC Framework (Part 2)

    • Knowledge Check - Using DISC Framework (Part 3)

    • Knowledge Check - Using DISC Framework (Part 4)

    • Practice Exercise - Using the DISC Model to Develop Your Self-Awareness And Social Skills

    • Key Take-Aways - Understanding And Applying the DISC Framework
  • 6

    Module 4: Regulating Your Emotions And Managing Emotional Energy

    • Video - Regulating Emotions

    • Practice Exercise - Identifying And Managing Emotional Triggers

    • Practice Exercise - Using the Energy Grid

    • YouTube Video - Controlling Your Emotions During an Argument

    • Knowledge Check - Regulating Emotions

    • Key Take-Aways - Self-Regulation
  • 7

    Module 5: Developing Your Emotional Intelligence, A Life-Long Journey

    • Video - Developing Your Emotional Intelligence: A Lifelong Journey

    • Self-Assessment - Strengths Profiler

    • Self-Assessment - Self-Motivation

    • Self-Reflection Exercise - Identifying Your Values

    • Practice Exercises - Mindfulness

    • Action Plan - Creating Your Action Plan to Develop Your Emotional Intelligence